A new Carer Passport has been developed at the Trust to highlight the importance of carers and promote a culture that recognises the values and needs of carers. The passport has been developed in conjunction with other Trusts across the Region and full details of where the passport can be used are included in document.
The passport aims to enhance patient and carer experience. We acknowledge that carers play a key role for our patients whilst they are in hospital and can provide reassurance, support at mealtimes and compliance with treatment regimes and their participation in discussions around discharge planning is essential.
Who is a carer?
You are a carer if – you look after a family member, partner or friend who is reliant on help because of their pre-existing illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care you provide is unpaid.
How to use the passport
If you meet the carer criteria above, you should speak with the Ward Manager/Nurse in Charge on the ward where your loved one is cared for. They will arrange to speak with you to discuss how the passport can meet both the needs of the carer and the cared for.
They will then complete the agreement form with you, which will detail the additional support that can be provided. Please note that the passport should be completed on each episode of care. This may need to be discussed again if the patient is transferred to another ward on the same admission.