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Visiting information

We are pleased to allow limited visiting across all inpatient wards at our hospitals. So that we can continue to safely reintroduce visiting, visits must be pre-booked with an allocated appointment slot.

Patients may receive up to two visitors per day for up to an hour - unless there are exceptional circumstances where additional visiting is needed. This is to maintain social distancing, particularly in bay areas.

When it has been agreed with a patient that they would like a visitor(s), the ward will contact the named visitor(s) and arrange a slot for them to attend the ward. If you are contacted by the ward to arrange a visit, please let our staff know if you require any reasonable adjustments, such as if you need to be accompanied by a carer.

Additional visiting can be arranged in the following exceptional circumstances. Please contact the ward or department in advance to discuss appropriate arrangements:

  • A maximum of two visitors for patients who are in their last hours / days and receiving end of life care
  • One carer who is supporting someone with a mental health issue, cognitive impairment such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed.

Please note, visiting can be restricted or suspended with immediate effect if there are any concerns that safety measures have been compromised, or evidence of a spread of infection.

We ask that you cancel your visit and notify ward staff if you have received a positive COVID-19 test result within the last 10 days, feel unwell or have experienced any flu-like symptoms within the past 48 hours, including fever, vomiting and diarrhoea.

Whilst in our hospitals, ensure you continue to follow infection control guidance, and if advised by staff, wear a face mask and any other Personal Protective Equipment (PPE). You must also clean your hands using soap and water before entering and leaving the ward areas. You must also maintain social distancing of at least 1 metre between staff and patients, where possible.

Patients can also attend with one person in the following areas. However please be aware, they may be asked to wait outside if waiting areas are at capacity:

  • Emergency Departments
  • Acute Medical Units
  • Observation and Assessment Units (including Emergency Surgical - Assessment Unit)
  • Ambulatory Care Units
  • Outpatient Departments
  • Diagnostic services

Any other relatives or friends will be required to wait outside of the hospital.