In this section

Visiting information

Until further notice, visiting is only permitted in the following exceptional circumstances:

  • A maximum of two visitors for patients who are in their last hours / days and receiving end of life care
  • One carer that is supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed
  • In exceptional cases consideration will be given to individual requests following a comprehensive risk assessment.

Please contact the ward or department in advance to discuss appropriate arrangements.

The health, safety and wellbeing of our patients, communities and staff across the organisation remain our absolute priority. Thank you for your continued support and understanding at this challenging time. We will review these arrangements on a regular basis.

Supporting patients and families

We understand how difficult it is to be unable to visit loved ones in hospital at this time, and continue to encourage friends and family to utilise virtual visiting and the use of phones/tablets whilst on the wards, unless advised otherwise. If you cannot contact your loved one directly, virtual visiting can be arranged directly with the wards.

Our Patient Advice and Complaints Team (PACT) can also provide support with virtual visiting. Our PACT Teams can also support patients and families with:

  • Support or advice
  • ‘Little love notes’, relaying messages to and from patients

More information is available here. 

Personal property

Family and friends will need to contact wards directly to arrange to drop patient property off at reception, so that ward staff can collect the items.

For infection control purposes, the only personal property that can be received into the organisation are:

  • Mobile phones and chargers
  • Tablet devices
  • E-readers (e.g. Kindle)
  • Nightwear
  • Underwear
  • Clothing for discharge.

Exceptions to this list will be made for items such as glasses, dentures, hearing aids and walking aids.