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Visiting information

As a result of increased COVID-19 transmission in our local region, visiting will only be allowed for the following exceptional circumstances:

  • A maximum of two visitors for patients who are in their last hours / days and receiving end of life care
  • One carer that is supporting someone with a mental health issue, cognitive impairment such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed
  • In exceptional cases, consideration will be given to individual requests following a comprehensive risk assessment.

Please contact the ward or department in advance to discuss appropriate arrangements.

We understand that patients, their families and friends may be upset at this decision, and that it is difficult to be separated from loved ones during these uncertain times.

However, the health, safety and wellbeing of our patients, communities and staff across the organisation remain our absolute priority. Thank you for your continued support and understanding at this challenging time. We will review these arrangements on a regular basis as we want to reintroduce wider visiting as soon as it is safe and practical to do so.

You can read more about our safety measures here.


Supporting patients and families

We understand how difficult it is to be unable to visit loved ones in hospital at this time, and continue to encourage friends and family to utilise virtual visiting and the use of phones/tablets whilst on the wards, unless advised otherwise. If you cannot contact your loved one directly, virtual visiting can be arranged directly with the wards.

More information is available here. 


Personal property

For infection control purposes, the only personal property that can be received into the organisation are:

  • Mobile phones
  • Mobile phone chargers
  • Tablet devices
  • E-readers (e.g. Kindle)
  • Nightwear
  • Underwear
  • Clothing for discharge

Exceptions to this list will be made for items such as glasses, dentures, hearing aids and walking aids.

Please contact the wards directly and arrange to drop off property.

Visiting the Emergency Department

Visiting is still temporarily limited within our Emergency Departments and Acute Medical Unit (AMU) at this time in order to maintain social distancing and reduce the risk of infection. If you are attending one of our emergency departments, one carer is permitted to accompany a patient in exceptional circumstances. Please speak to staff on arrival for more information. Any other relatives or friends will be required to wait outside of the hospital.

Outpatient appointments

If you are attending an outpatient appointment, to maintain safe social distancing and reduce the risk of infection, we please ask that you attend your appointment alone. If you need to be accompanied, one carer is permitted in exceptional circumstances, but please discuss this with your care team beforehand. Any other relatives or friends will be required to wait outside of the hospital.