80-year-old John still greeting patients with a smile

To highlight Volunteers Week 2022, we spoke to our amazing volunteers to find out what they love about helping patients and staff in Liverpool University Hospitals.

When Walton Hospital closed in 2010 and clinical services moved to Aintree’s new Elective Care Centre, volunteer John Mooney came along too!

“What I like about volunteering is feeling useful and being part of a team, we’re all working together for the patients,” said 80-year-old John.

“I’d taken early retirement from the Civil Service and began staying home, and eventually a friend convinced me I needed to get out and about again. So, it was in 2005 that I started volunteering in Walton Hospital.

“I welcome patients and visitors at Aintree’s Elective Care Centre (ECC) reception, meeting and greeting people and helping them find their way to their appointment. Often patients are waiting for transport to take them home, and can feel a bit alone, so I’ll wait with them providing some company and a cup of tea, so they know there is someone there supporting them. Staff are also all really appreciative of the additional help and support that volunteers can provide.”

John couldn’t come in during the pandemic but was keen to return to volunteering once it was safe to do so. He said: “When I returned, I was helping out in Ophthalmology, assisting patients with hand gel, masks and ensuring people were socially distance while in the waiting areas.

“It surprises me how long I’ve been volunteering at the hospital because it just feels like coming to meet friends and having a chat. It’s enjoyable for me, it keeps me active and my brain ticking over. I also remember meeting the Duke of Westminster in 2011 when he opened the ECC and he commented on how essential volunteers are to our hospitals.”

If you would like to join #TeamLUHFT as a volunteer at either the Royal, Aintree or Broadgreen email: volunteer.enquiries@liverpoolft.nhs.uk