UPDATED: Thursday 18 June 2020
Wearing of face coverings – patients and visitors
We can all play a role in reducing the spread of coronavirus and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, it is important that you wear a face covering at all times. This is for your safety and the safety of other patients and staff.
Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.
We are asking that you please plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, we will provide you with a face mask from a designated facemask station.
Please note - the only exemptions from wearing a surgical mask / face covering are:
- If you have breathing or developmental problems
- If you experience discomfort/stress whilst wearing a mask
- If you are unable to remove your mask without assistance
Visitors entering clinical areas should continue to use Personal Protective Equipment (PPE) appropriate to that clinical area and will be advised by staff.
Please remember that face masks and face coverings are only effective if you use them correctly, and in combination with social distancing and other measures, such as:
- Good hand hygiene
- Avoid touching your face
- Catch it, bin it, kill it (respiratory hygiene)
- Regular cleaning of surfaces
We understand many visitors and outpatients may be anxious about coming to hospital. Please be reassured that we have additional hand gel dispensers placed around each site, and would advise against the wearing of gloves to prevent any potential spread of germs. Thank you for your co-operation.
Due to the current situation with COVID-19 locally in our region, Liverpool University Hospitals will continue to restrict visiting to maintain patient safety and reduce the risk of spread of COVID-19 within our hospitals.
Until further notice, visiting is only permitted in the following exceptional circumstances:
- A maximum of two visitors for patients who are in their last hours / days and receiving end of life care.
- One carer that is supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed.
We understand how difficult it is to be unable to visit loved ones in hospital at this time, and would encourage friends and family to utilise our Family Liaison Service to connect with patients.
The health, safety and wellbeing of our patients, communities and staff across the organisation remain our absolute priority. Thank you for your continued support and understanding at this challenging time. We will review these arrangements on a regular basis.
Family Liaison Service
The Trust has launched a new Family Liaison Service to help patients and their families keep in touch whilst visiting restrictions are in place as a result of COVID-19. Click here to find out more.
The latest national guidance from on symptoms and what to do is:
If you have a
- new continuous cough
- high temperature
- loss of sense of taste and / or smell
Stay at home and read the full guidance here.
How to keep yourselves, your family and friends safe:
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Avoid touching your eyes, nose and mouth with unwashed hands
- Avoid close contact with people who are unwell.
Official information sources
If you are concerned about Coronavirus (COVID-19) there is lots of official information online from the NHS and Public Health England. Please refer to the list of official resources below for the latest guidance and advice.
NHS 111: https://111.nhs.uk/service/covid-19
NHS website: nhs.uk/conditions/coronavirus-covid-19
Public Health England: gov.uk/guidance/coronavirus-covid-19-information-for-the-public
World Health Organisation: who.int/health-topics/coronavirus