Information alert:

Services on this page are only for NHS professionals and businesses, not for the general public. If you are looking for our public facing hospital services, please visit our service finder.

This page gives you an overview of the Occupational Health and Wellbeing services available to NHS professionals and businesses.

If you are moving on to a new job, you may be asked to provide a copy of your occupational immunisations. You can do so by completing the form below.

Please note, if you are applying for a job within Liverpool Hospitals NHS Trust, Clatterbridge, The Walton Centre or Liverpool Womens Hospital, we will already have a copy of these on file so you do not need to provide these to us again.

Back pain in the workplace

Back pain in work can be complex and sometimes some little changes make a big difference. Have a look at things you can do to help yourself.

Manual Handling

Information from HSE about Manual Handling.

Staff who are regular display screen equipment users may be entitled to an eye care vouchers through Specsavers.

This entitles you to a free eye test and a contribution towards glasses if you require them for a PC screen.

Your manager should complete the online form, which will be sent into Occupational Health and Wellbeing. An eye care voucher will be emailed to you within five working days.

The use of computers and other Display Screen Equipment (DSE) in the workplace is now commonplace throughout the Health Service. These arrangements are controlled by The Health and Safety (Display Screen Equipment) Regulations 1992 (revised 2000). 

Effective use of the DSE Policy will ensure that there are no risks presented through the use of DSE. Incorrect use of DSE which can lead to upper limb pain and discomfort, more noticeable eye and eyesight effects, fatigue, stress and exacerbation of skin conditions can be avoided by suitable and sufficient risk assessment and workplace design and practice. “Problems can be avoided by good workplace design so that you can work comfortably, and by good working practices. Prevention is easiest if action is taken early before the problem has become serious”.

Occupational Health and Wellbeing can offer a wide range of health advice and support to staff on musculoskeletal issues and other DSE health-related matters.

What do I need to do?

  1. Employees must initially complete a self-assessment. The assessment focuses on the working environment and individual needs.
  2. If you have completed the self-assessment, please discuss this with your manager, your manager should work with you to support any changes required.   
  3. If you have pre-existing, or new health complaints, or are under Occupational Health, please call 0151 529 3803. Referrals can also be made using the cohort system on your desktop. 


Our Musculoskeletal (MSK) Physiotherapy team will assess and treat a wide range of injuries, disorders and diseases that affect joints, muscles, ligaments and tendons. Sports injuries, joint pain, complex pain conditions such as arthritis and problems after some surgical procedures are examples of issues that MSK physiotherapy can help treat.

Whether your injury, aches and pains are new or longstanding our physiotherapists are specially trained to deliver the very best treatment approaches to help you get better including:

Exercise therapy

Physiotherapists use exercise to help patients improve movement, flexibility and strength to reduce pain in both the short and long term. LUHFT physiotherapists are trained to ensure that everyone they see receive the right exercise program and they will provide support to assist you to learn and carry out the program to make sure you get the most from your treatment.

Joint mobilisation and soft tissue techniques

Hands-on treatment to joints and muscles can help reduce pain and allow the body to start to move more freely. Physiotherapists may use these techniques on patients alongside other treatment approaches such as exercise therapy to help patients get better quicker.


Acupuncture refers to the insertion of sterile, single-use needles into specific points of the body to help relieve pain and symptoms. All LUHFT physiotherapists delivering acupuncture have undertaken specialist training in this area.

Occupational Therapy 

Our Occupational Therapists will consider the impact of your work role and the environment in relation to your functional ability.

We have a wide range of skills within the team to be able to assist you to remain in work or return to work.  We will work with you to establish the impact your current illness/ injury or disability has on your ability to perform your job role or the impact your work has on your condition.

We have specialists skills in neurology, rheumatology, upper limb disorders, splinting, ergonomics and long COVID.   

Treatment may include: 

  • Equipment recommendations: home and work 
  • Postural advice
  • Ergonomic advice
  • Health Promotion 
  • Condition management 
  • Splinting 
  • Cognitive assessments and therapy 
  • Functional capability and work rehabilitation.

We will work with you and your manager and assist with reasonable adjustments and provide advice, treatment or onward referral. 

Your assessment will take place in either the clinic or your work environment and home visits can be arranged if required. Most assessments are face to face but telephone consultations can be completed when appropriate.

This is a service for staff who are seeking psychological support for issues related to their work. Support is available by telephone or video call and is available Monday to Friday, 9am–4pm. Please note that the service cannot offer crisis support.

If you require support outside of these times, you can contact one of the following options:

  • For Liverpool and Sefton 0800 145 6570
  • For Halton, Knowsley, St Helens and Warrington 0800 051 1508
  • If you feel you need urgent help or are at risk call 999 for emergency services of the Samaritans on 116 123.

Please take a few moment to fill in this short form. You will be contacted as soon as possible to confirm the next steps.

As a SEQOHS accredited Occupational Health provider, we provide services to medical, dental and ophthalmic practitioners wishing to comply with the NHS Performers List

Please download, complete and send the workplace health assessment form with all evidence of vaccinations to

The form and vaccination evidence will be assessed by a nurse. You will be advised by email of the costs involved dependent on the documentary evidence of vaccinations you are able to provide:

  • Paper assessment - £30.00
  • Paper assessment and appointment - £45.00
  • Blood tests and vaccinations as required.

Once payment is received one of the following will occur:

  • Clearance note will be sent to the address you provided to us
  • A letter will be sent to you advising of the appointment date and time.

How Occupational Health can help your business 

By investing in your staff you can:

  • Retain and avoid recruitment and training costs
  • Contribute to reducing sick pay and associated costs
  • Support colleagues if they are worried about how their health is going affect their ability to do their job
  • Ensure all adequate precautions are taken to protect your employees from risks of the job and/ or equipment they use
  • Help meet legal requirements and avoid discriminating against disabled workers.

By choosing an NHS Occupational Health Service you can have the confidence of good quality, professional standards and regulations.  We have the wider NHS community to support our service and you can be assured of the best quality care.

We are accredited by the Royal College of Physicians and work within the SEQOHS framework.

Cost will depend on what you want from the service. And we can work with you to find a package that suits your needs and is cost-effective for your requirements.

As we are part of the NHS, we have strong networks within the UK and benefit from the wide clinical experience.

If you are interested in finding our more about how we could help your organisation, please email Business Manager, Diane Lee.

The new General Data Protection Regulation (GDPR) came into effect on the 25 May 2018.

GDPR requires the Trust to process: Sensitive personal data (Health Records) under 9(2)(h) – “Necessary for the reasons of preventative or occupational medicine, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services” and occasionally 9(2)(c) “when it is necessary to protect the vital interests of a person who is physically or legally incapable of giving consent”

Personal data under 6(1)(e) “Necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Trust (Data Controller)” and occasionally 6(1)(d) “ when it is necessary to protect the vital interests of a person who is physically or legally incapable of giving consent

What types of personal data do we process?

In order to carry out our activities and obligations as an occupational health service providing occupational and preventative healthcare we collect and process your information including:

  • Personal demographics (this may include gender, age, race, ethnicity, sexual orientation, religion and disability)
  • Contact details such as names, addresses, telephone numbers and emergency contact(s)
  • Health information which forms part of the occupational health clinical records including about a physical health or mental condition, immunisation records, health surveillance records, statutory medical surveillance records and health promotion activity
  • Information relating to health and safety, including risk assessments
  • Any other personal information that may be relevant for the provision of an occupational health service.

What is the purpose of processing data?

To carry out our activities and obligations as an occupational health service providing occupational and preventative healthcare to staff and external clients. We may use a variety of means, including questionnaires, forms, direct questioning, requests from third parties. Information may be collected by telephone, face-to-face, paper or electronic means.

Sharing your information

No confidential information held by the Occupational Health Department will be disclosed without your explicit informed consent with the exception of:

  • Where the disclosure is required by law (for example if ordered by a judge or a presiding officer of a court using a court order; to the HSE under the Health & Safety at Work etc Act 1974, for statutory requirement to notify certain infectious diseases, to the NHS Counter Fraud Service to detect and prosecute Fraud)
  • Where the disclosure is in the public interest (for example where a worker’s health endangers others and the worker refuses to disclose information which would allow potential harm to be avoided). Where disclosure of personal data is necessary for the above reasons, this will always be assessed on a case-by-case basis, using the minimum information necessary for the specific purpose and circumstances and with the appropriate security controls in place.

Prevention and Detection of Crime and Fraud

We may use the information we hold about you to detect and prevent crime or fraud. We may also share this information with other bodies that inspect and manage public funds. We will not routinely disclose any information about you without your express permission. However, there are circumstances where we must or can share information about you owing to a legal/statutory obligation.

Retention of Records

Occupational health records will be kept until your 75th birthday or 6 years after you leave the organisation, whichever is sooner, unless they include health surveillance when records will be retained 50 years after the date of last entry or until 75th birthday, whichever is longer.